Shipping & Returns

Returns

Jet Surge wants you to be happy with your purchase and experience with us so we have made returning and refunding products easy.

If you are dissatisfied with your purchase, you may return any unused product up to thirty (30) days from the date of delivery for a refund, less return shipping costs and a $8.95 return processing and restocking fee.

To obtain a refund, you must return any unused portion of your order, your return must be approved, and the return must be received within forty-five (45) days of the date of delivery. Return processing fees will be deducted from the amount refunded. You will not be refunded the cost to ship the products to you.

The following terms apply for all returned items:

Late or missing refunds (if applicable)

If you haven’t received a refund yet, contact your credit card company, it may take up to 30 days before your refund is officially posted depending on your financial institution.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.